What is business observability?

It is the ability to continuously see where your business leaks money, deals, and hours. diezX reads the operation you already run, structures it into a Knowledge Graph, and surfaces what matters, before you automate anything.

How can AI help my SMB reduce costs?

AI automates repetitive tasks, reduces human errors, optimizes processes, and allows your team to focus on higher-value activities. Companies typically see 20-40% cost reductions in automated processes.

Do I need a technical team to implement AI?

No. Our system is designed so that non-technical people can operate and scale AI automations. We train your existing team.

← Reports

Sales Performance

Where and why your pipeline stalls.

See exactly where your deals die, and what to fix.

Built from

Your CRM

Your team's activity

Sales Performance

pipeline · last 6 months

By stage

Proposal

Discovery

Negotiation

Closing

DealStageDaysRep

Acme ExpansionProposal62Sebastián M.

Globex RenewalNegotiation21Carolina F.

Initech DealProposal58Sebastián M.

Bottleneck at Proposal

Lost deals stall at Proposal, almost always with the same rep.

Crosses: CRM deals + notes + activity × deal owners × your sales process.

What it finds

The stages where deals stall and losses cluster.
Rep behavior: inconsistent follow-up, uneven opportunity distribution, data-hygiene gaps.
Systemic hypotheses. Each finding comes with the precise question to take to RevOps.

You get

Findings by scope, each with a risk score, evidence, and a question for RevOps. Label what's real.

Ask it over WhatsApp

Lucía · diezX

online · Process expert

diezX uses a secure Meta service to manage this chat.

Where is the pipeline stalling?16:20

At the Proposal stage. Deals sit 60+ days there.16:20

Across the whole team?16:21

No, mostly one rep. Their proposals take 3x longer than the team average to move.16:21

Want me to break it down by rep?16:21

Type a message

The layer your CRM and ERP can't see.

diezX reads, read-only, how your team actually works across the Google tools you already use. That's the signal no report competitor has: it's why we know an account went cold, a bill was self-approved, or a sensitive file leaked out.

Google Workspace

how your team actually works

Gmail

who talks to whom

Calendar

meetings and time cost

Drive

files and who shares them

Chat

recurring conversations

Meet

meeting transcripts

See it in action

From zero AI to a live operation in months

How Enlight, Mexico's #1 distributed-solar installer, went from no AI in the company to 5 apps live, 29 workflows in production, and 357 prioritized opportunities in backlog, across 47 cities.

Read the Enlight case study

Julian Willenbrock

Co-founder & CEO, Enlight

Same graph underneath.

Every report you run enriches the graph and makes every other report sharper. Start with one.

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