How it works

An observer for your operation, not another consultant

diezX connects to the systems your team already uses, listens for weeks, prioritizes the 20% of automations that move 80% of the impact, and embeds the experts who execute them. We don't deliver a roadmap — we deliver running workflows.

Three pillars

Listen

We connect as a silent observer to Slack, Drive, Calendar, Meet, and your business systems. No interviews, no surveys — we read what your operation is already doing so we see the patterns your team can't see from the inside.

Prioritize

We surface every manual process with the real cost in hours, the owner, and an impact-vs-effort score. You see exactly which 20% of automations will produce 80% of the savings — and which to defer.

Execute

Our AI experts — Diego, Lucía, Sofía, and the team — embed in your operation and ship the workflows directly. Diego stays as the AI copilot, answering technical questions in real time and handing off to internal AI Champions as they emerge.

Day 1 · The Baseline

Before we automate anything, we observe — for 30 days

diezX starts every engagement with a 30-day observation window. We interview every person in your organization through Lucía — our AI expert — and silently observe across Google Workspace, Slack and Google Chat, and Google Meet. By the end of the month we have a complete picture of how your operation actually runs — not how anyone thinks it does.

Interviews with Lucía

Our AI expert interviews every person in the org by voice — async, conversational, 20–30 minutes each. We capture pain points, frequency, tools used, and verbatim quotes.

Google Workspace

Gmail, Calendar, and Drive give us the rhythm of the operation: who works with whom, where the time really goes, which documents flow through which hands.

Slack & Google Chat

Channel patterns, response times, recurring conversations. We see the informal operation — the real one — not just the formal org chart.

Google Meet

We join your meetings as a silent observer. Recurring topics, decision patterns, and the meetings that should have been async.

Just having this picture has already reorganized the company — before we automate anything. Surfacing where time really goes is the most underrated outcome of the engagement.

The diezX Method

From manual processes to automated operation. In four quarters.

Q1 Activate

90 days · two parallel tracks

People

Platform

AI Education

Entire company

Onboarding Owner + Sponsor

AI Challenge

Internal competition

Company setup + integrations

AI Champions emerge

Real builders

Baseline + process interviews

Champions onboarding in diezX

Area leaders onboarding

Q2 Discover

The silent listener has accumulated context. Now it turns it into priorities.

Q3 Automate

Champions execute. Diego assists. Experts back them up.

Q4+ Measure

The system measures what it did. That feeds what comes next.

What we connect to

No data warehouse, no rip-and-replace

We work with the systems you already use — across email, calendar, comms, ERP, CRM, ops, and automation — and make them legible as a single operation.

Gmail
Gmail
Google Calendar
Google Calendar
Google Chat
Google Chat
Google Drive
Google Drive
WhatsApp
WhatsApp
Oracle NetSuite
Oracle NetSuite
Zoho CRM
Zoho CRM
Procore
Procore
Mendel
Mendel
n8n
n8n
See it in action

From zero AI to a live operation in months

How Enlight, Mexico's #1 distributed-solar installer, went from no AI in the company to 5 apps live, 29 workflows in production, and 357 prioritized opportunities in backlog — across 47 cities.

Read the Enlight case study

Ready to see what diezX would find in your operation?

Book a call and we'll show you the kind of patterns we surface in week one.

Book a call